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Real estate

No complaint left behind

A complaints app for a residential developer, with follow-ups, notifications and monitoring so nothing slips through.

Results

of complaints resolved, up from 70%
100%
of manual sorting saved
16+ hours

The challenge

A residential developer was handling a large volume of detailed complaints by hand, and information kept getting lost.

What we built

  • An app designed closely with the client around how their team actually works
  • A well-organised database for every complaint and its history
  • Follow-ups, notifications and monitoring so nothing is forgotten

Built with

  • Flutter
  • Firebase
  • Python
  • Django
Next projectSoftware-defined radio on a budget

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