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Real estate
No complaint left behind
A complaints app for a residential developer, with follow-ups, notifications and monitoring so nothing slips through.
Results
- of complaints resolved, up from 70%
- 100%
- of manual sorting saved
- 16+ hours
The challenge
A residential developer was handling a large volume of detailed complaints by hand, and information kept getting lost.
What we built
- An app designed closely with the client around how their team actually works
- A well-organised database for every complaint and its history
- Follow-ups, notifications and monitoring so nothing is forgotten
Built with
- Flutter
- Firebase
- Python
- Django
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